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FAQs

With a new experience, come questions. Our team wants you to feel comfortable while visiting us. Read some of our most frequently asked questions and their answers below. If you have more, give us a call.

Do you directly Submit insurance?

Yes. We do direct submission of many health insurance carriers. Contact us for details about your specific plan.

Do chiropractic adjustments hurt?

No. Your adjustment won’t hurt, but you may have some temporary discomfort during the process. Any discomfort will be gone before we finish.

For patients who are in pain when they arrive, we can offer alternative methods or adjustments that won’t aggravate your pain. We’ll tailor all care to what your body is able to handle at the time.

Will I need to keep visiting a chiropractor for life?

No. It depends on what you want.

People don’t exercise once and stay fit. Fitness is a process. We use chiropractic care to help restore your body to optimal health. Without maintenance, your initial issues could return or remain.

Naturally, the decision is up to you and we don’t pressure patients to continue maintenance care.

Are neck adjustment safe?

Yes. We’re trained in what we do. But more importantly – we’re trained to know when NOT to do it and when it’s not appropriate for certain patients.

Research shows chiropractic is very effective and safe for neck issues. We treat our friends and family just as we treat patients. “I wouldn’t do anything to my family to jeopardize their health,” says Dr. Bortolon.

We would love the opportunity to speak with you. Call our Kelowna office with any other questions.


Orchard Chiropractic & Physiotherapy | Phone: (250) 717-7732